That cloud icon with a line means your Eletre's navigation can't connect to the internet which stops it from giving you directions and live updates. it's usually because the car can't get a cell signal. Before doing a full reset check if you're in an area with good cell service and if your car's data plan is working. Sometimes just turning the car off and on again will fix it. If those don't work, there might be a problem with the car's internet connection hardware, and you'll need to take it to the dealer.