Eletre App Acting Up?

[nezaboy]

I’m running into a bit of a mess with my Lotus Eletre app. It’s showing as connected, but I can’t lock or unlock the car or even get the aircon going. I’m rocking a Samsung S23 Ultra and have tried pretty much everything I can think of, but no luck. Anyone else in the same boat? Oh, and has anyone received an OTA software update yet?

 

[vaporMax]

Are you still using the 1.0.0C software? I've got no issues with mine before though. I'm also using Samsung phone. I would contact Lotus Customer Support with that, I doubt it's a problem with the phone, I think it's with your account.

 

[LTO]

I’m running into a bit of a mess with my Lotus Eletre app. It’s showing as connected, but I can’t lock or unlock the car or even get the aircon going. I’m rocking a Samsung S23 Ultra and have tried pretty much everything I can think of, but no luck. Anyone else in the same boat? Oh, and has anyone received an OTA software update yet?

I had the same problem. You probably used a different email address. Call Lotus and tell them your email. They'll fix it.

 

[Donvergas]

My problem is I can't get the app to link up with the car. I scan the QR code, but literally nothing happens..